Our Stakeholders
| Stakeholders | Expectations for BrewChina Energy | Communication mechanism | Response and effect |
| Government | Compliance and risk control. Responding to national macro-control. Providing job opportunities. Driving local economic development |
Daily communication and reporting. Discussion and seminar. Project approval. Government regulation |
Legal compliance and Integrity. Timely and accurate disclosure. Creating job opportunities. Increasing social contribution. Supporting national policies. |
| Shareholders & creditors | Stable credit rating. Truthful, accurate, timely and complete disclosure. Protecting the interests of shareholders. Fair profits and returns |
Periodic reporting. Corporate reporting . Promotional activities. Dialogue with and feedback to shareholders |
Strict risk control. Maintaining high profitability. Guaranteeing the profit attributable to shareholders. Keeping a good credit rating. Realizing fair enterprise value |
| Customers | High-quality products. Efficient response. Accurate and fast complaint handling. Good after-sales service |
Meeting and consultation. Daily contact. Feedback mechanism. Hotline service. Online service |
Continuous product innovation. Strengthening customer relationship management. Enhancing customer satisfaction. Improving efficiency of handling customer complaints |
| Employees | Guarantee of legitimate rights. Satisfactory salary incentive. Good working environment. Unimpeded career development |
Workers congress . Commendation of employees. Regular training. Corporate cultural activities |
Enhancing employee participation in management. Guaranteeing legitimate rights and interests of employees. Caring about employee development. Improving salary incentive. High employee satisfaction. Low employee turnover |
| Labour unions | Rights and benefits of employees. Democratic management. Corporate affairs transparency |
Workers congress . Grass-roots labour unions |
Strengthening exchanges in collective bargaining. Improving democratic management |
| Business partners | Leveraging each other's strengths. Good faith and mutual benefit. Information sharing |
Contract negotiation. Daily meeting. High-level meeting. Correspondence of documents. Daily business communication |
Adhering to the principles of good faith, mutual benefit and equal consultation. Exploring new areas and methods of cooperation. Establishing effective partnership |
| Suppliers | Fair procurement and strict compliance . Strategic cooperation for mutual benefits |
Contract and agreement negotiation. Real time communication. Tendering meeting |
Adhering to the principles of "openness, fairness and justice". High supplier satisfaction. Continuous decline of procurement costs |
| Financial & Insurance Companies | Lowering financing costs. Reducing risk. Timely payment |
Contract negotiation. Daily business communication |
Research on financial and insurance policies. Strategic adjustment to reduce financing risks |
| Community | Concern for social development. Building a harmonious community |
Charity activities. Field trips and visits. Communication and exchanges with community. Environmental & social risk analysis of projects. Collection and disclosure of environmental performance. Response to external investigations |
Tax payment and job creation. Helping rural revitalization. Tackling climate change. Providing clean energy. Resource recycling. Biodiversity protection. Land resource management |
| Media | Timely disclosure. Good media relations |
Press conference. Press release. On-site interview. Press briefing |
Improving public opinion environment. Strengthening corporate reputation. Improving media's recognition of BrewChina Energy. Maintaining communication and cooperation with the media |
| NGOs | Advocating sustainable development | Regular participation in meetings or activities . Daily contact |
Regular participation in meetings or activities . Daily contact |